Sukiya, a beef bowl chain in Japan, was briefly shut down and renovated after a customer posted a photograph of them discovering a complete dead mouse in their miso soup.
Japan has a number of quick-informal meals chains, meant to serve up good, humble meals at a low worth level. Sukiya is a kind of chains, identified primarily for their gyudon (beef over rice) in addition to some curry choices. It’s a small, easy, and low cost menu.
Nevertheless, each meal can include a price set that features a bowl of miso soup. Sadly for one customer, they selected the fallacious day to get soup.
On January 21, 2025, a customer reported that they discovered a dead mouse in their soup. The picture unfold round on-line for some time, with Sukiya lastly acknowledging and apologizing on March 22 and admitting that, sure, the rodent was certainly actual.
Sukiya apologizes & briefly shuts down restaurant
In keeping with Yahoo News Japan, the origin of the picture that received unfold round was a Google assessment for one in all their Tottori Metropolis places, one which clearly displayed the carcass in their bowl.
After months of hypothesis from involved prospects, Sukiya lastly admitted the picture was actual and addressed the issue.
Whereas the unique google assessment has been pulled, the picture continues to be on the market.
Sukiya Japan had this to say in response:
“Round 8:00 a.m. on January 21, a customer on the retailer identified to an worker {that a} international object had been discovered in the miso soup earlier than it was eaten. The worker additionally visually inspected the soup on the spot and confirmed {that a} international object had been discovered. An investigation into the reason for the contamination decided that the thing was discovered in one of many bowls when the substances for miso soup have been being ready,” they defined.
“The worker uncared for to visually examine the product earlier than serving it, and the soup was served with out noticing the thing. The shop didn’t serve merchandise that have been more likely to be contaminated to anybody apart from the customer in query.”
Although it took greater than 2 months for the corporate to reply after the picture was posted on-line, they declare the shop was closed instantly after the mouse was discovered.
“We briefly closed the shop instantly after the incident, carried out a hygiene inspection, and took measures in opposition to cracks in the constructing that would have led to contamination, in addition to offering strict coaching to staff on hygiene administration, akin to visible inspection of merchandise earlier than serving them,” the assertion claims.
Nevertheless, the restaurant re-opened 2 days after the rat was found. This, mixed with the truth that it took two months for them to reply, left locals dissatisfied with their response.
Because of this, this specific location was modified to be the “Disneyland Department” for a short time earlier than Google manually reverted the placement’s title and stored individuals from altering it.
Nevertheless, the placement’s google opinions nonetheless include individuals posting photos of the mouse and telling others to not go there.
Right here’s an excerpt from the above assessment: “Regardless of serving mouse soup, they hid the actual fact for 2 months. After it was featured on social media, they have been pressured to announce it on their web site the following day as if it was another person’s downside.”
